Privacy Policy

Last updated: 29/JUL/2024

Welcome to GRAN JACOB. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Contact Details: Name, email address, phone number, and address.
• Account Information: Username, password, and other credentials.
• Communication Preferences: Details about your preferences for receiving communications from us.

1.2 Non-Personal Information

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Information about how you use our website, such as pages visited, time spent, and interaction data.

2. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: To process transactions, manage accounts, and provide customer support.
• To Improve Our Website: To analyze usage patterns and improve our website’s functionality and user experience.
• To Communicate: To send newsletters, updates, and promotional materials, and to respond to inquiries.
• To Comply with Legal Obligations: To meet regulatory requirements and enforce our legal rights.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with trusted service providers who assist us in operating our website and providing our services.
• Legal Compliance: We may disclose your information to comply with legal obligations or respond to lawful requests from public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners.

4. International Data Transfers

We comply with applicable legal requirements for transferring personal information to countries outside of Colombia and the European Economic Area (EEA). When we transfer information internationally, we ensure appropriate safeguards are in place to protect your data.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights concerning your personal data:

• Access: You have the right to request access to the personal information we hold about you.
• Rectification: You have the right to request correction of inaccurate or incomplete information.
• Deletion: You have the right to request deletion of your personal information under certain conditions.
• Objection: You have the right to object to the processing of your data for specific purposes.
• Data Portability: You have the right to request the transfer of your data to another organization or directly to you.

To exercise your rights, please contact us using the contact information provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. You can choose to accept or decline cookies through your browser settings. However, declining cookies may limit your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on our website. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

• Email: granjacob8317@gmail.com / support@granjacob.com
• Phone: +57 3206767632
• Address: Medellín, Colombia

Legal Compliance

This privacy policy is designed to comply with the following regulations:

• Colombian Law 1581 of 2012: Protects personal data in Colombia and outlines principles for handling personal information.
• GDPR (General Data Protection Regulation): A European Union regulation that provides guidelines for the collection and processing of personal information.

By using our services, you consent to the collection and use of your information as outlined in this policy. We are committed to ensuring your privacy and protecting your personal data with the highest level of care.